How to Customize Your Paywall Receipt

Learn how to customize your paywall receipt on Maestro.

When a user purchases a ticket or subscription by creating a Paywall on your site, they'll receive a receipt confirming their purchase.

You can customize the receipt to:

1. Showcase your company name and logo
2. Add "Access Instructions" help text (Note: 200 character limit; This is helpful for providing concise directions to your viewers on how they will access the stream)
3. Add a support email (which is required in order to enable your paywall) so your viewers can contact you in case of any difficulties
4. Add an external link for additional information or marketing purposes

Customize your Paywall Receipt:

1. Using the admin tool bar in the left hand side of your screen, click the wrench icon to open "Advanced Settings".
    
2. Then, click the receipt icon to open the Receipt tab.
    
3. Add a Customer Name (your organization name).
    
4. Add a logo.
    
5. Add Access Instructions: specific instructions for access to your events or site. E.g. 'You don't need an access code, just log back into the site to view the concert/event when it starts'. This is limited to 200 characters.
    
6. Add Support Contact information - a support email is required to use gates and will appear on the receipt sent to viewers who purchase a ticket, bundle or subscription.
    
7. Add a Support Link - If you run your own Support Center or Knowledge Base, add the link here.
    
8. Click "Save".